Privacy and Cookie Policy

In the course of our activities, we comply with privacy protection laws. This means, in particular, that:

• We clearly state the purposes for which we process personal data. We do this through this privacy statement.

• We limit the collection of personal data to what is necessary for legitimate purposes.

• We request your explicit consent to process your personal data when required.

• We take appropriate security measures to protect your personal data and require the same from parties who process personal data on our behalf.

• We respect your right to access, correct, or delete your personal data upon request.
  
   

What Do We Use Your Personal Data For?

Contact and Customer Service
When you send us an email, letter, or contact us in any other way, we may use your name, address, contact details, and the messages you sent us to respond to your inquiry or question. We will keep your data until we are convinced that you are fully satisfied with the resolution.

Your Order
When you place an order, we use your personal data to process it correctly. This includes your name, contact details, email address, and order number. We also keep your invoice data for tax retention purposes, even if you cancel your account (more information below). If you subscribe to our newsletter during your order, you will receive it until you choose to unsubscribe.

Your Account
With an account, you can make purchases more quickly, manage your personal data, and track your orders. We use your name, email address, and password. We will keep your account until you delete it, except for your billing data (see above).

Newsletter
If you want to stay informed about news, special products, and offers, you can subscribe to our newsletter. We register your email address for this purpose. We will only send you the newsletter with your permission. Each newsletter contains a link for you to unsubscribe.

When Can We Share Your Personal Data with Third Parties?
We only share your data with third parties when authorized by applicable law. This means we have a legal basis for doing so, such as hiring a third party as a provider or if the third party is part of our parent company.

These parties include:

• IT providers and service providers

• Delivery services

• Cookie providers

• Telecommunications providers

• Data and content management platforms

• Consultants and intermediaries
   

We may also share your personal data with subcontractors within our company based on a legitimate interest for internal administrative purposes or to execute the agreement with you.

Cookies
We use both first-party and third-party cookies on our website. Cookies are small pieces of information that may be stored or read automatically on a visitor's device (such as a PC, tablet, or smartphone) when they visit a website. This is done through the device's browser. We use cookies for:

• Enabling functionalities on the website (technical or functional cookies)

• Analyzing website usage and improving it based on the results (analytical cookies)

• Showing you personalized advertising (marketing cookies)
   

These cookies collect the following data:

• IP address

• Cookie ID

• Website and click behavior

• Referral URL
   

When you visit our website for the first time, we will show you an explanatory message about cookies. When necessary, we will ask for your consent to use them.

Deleting Cookies
Most cookies have an expiration date. If an expiration date is set, the cookie will automatically be deleted when it expires. You can also choose to manually delete cookies before the expiration date. Please refer to your browser's manual for instructions. If you delete cookies, some functions on the website may not work properly.

Social Media and WhatsApp
Our website includes social media buttons from Facebook and Instagram. By using these buttons, you can indicate your interest in our products and services or share our page with your network. By clicking on a social media button, the service may install cookies for recognition.

We also use a WhatsApp share button, which allows you to share content from our website via the WhatsApp app on your mobile phone. Clicking on the button may cause WhatsApp to install cookies for recognition.

Security
We take appropriate technical and organizational measures to protect your personal data against loss or any form of illegal processing (such as unauthorized access, deterioration, alteration, or dissemination of personal data).

Third-Party Websites
This privacy statement does not apply to third-party websites linked to our online store. We cannot guarantee that these third parties will handle your personal data securely. We advise you to read the privacy statements of these websites before using them.

Changes to This Privacy and Cookie Policy
As our services change, we may also update our privacy and cookie statement. Therefore, we recommend that you periodically review this policy to stay informed about the latest changes.

Your Privacy Rights
If you have any questions or would like to know what personal data we have about you, please feel free to contact us using the information provided below.
You also have the following rights:

• To obtain an explanation of what personal data we have and what we do with it.

• To access the exact personal data we hold.

• To correct any incorrect personal data.

• To request the deletion of outdated personal data.

• To withdraw your consent.

• To object to a specific use of your data.

• To restrict processing of your data.

• To request the transfer of your personal data.
   

To prevent misuse, we may ask you to properly identify yourself. We will respond to your request within 30 days, although this period may be extended for reasons related to privacy rights or the complexity of the request.

Data Protection Authority
If you have any complaints about the processing of your personal data, you have the right to file a complaint with the Data Protection Authority.