Accessibility Statement

Commitment to Accessibility
At Groow Photo, we are committed to ensuring digital accessibility for all users, including people with disabilities. We strive to improve the accessibility of our website in compliance with Royal Decree 1112/2018 and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
We aim to make our website easy to use and understand, regardless of the user's abilities or the device used.

Compliance Status
This website is partially compliant with Royal Decree 1112/2018 due to the non-conformities listed below:

• Some graphical elements may lack appropriate alternative text.

• Certain areas may not use semantic HTML tags consistently.

• Text customization options (font size, zoom level, line spacing) may be limited in some sections.

We are actively working to resolve these issues and enhance the accessibility of our platform.

Preparation of This Accessibility Statement
This statement was prepared on April 22, 2025.
The method used to prepare the statement was a self-assessment carried out by the Groow Photo team.
The statement was last reviewed on April 22, 2025.

Feedback and Contact Information
If you experience difficulties accessing content on our website or have suggestions to improve accessibility, please contact us at:

• Email: groow@groow.es

We are committed to responding to your inquiries within 15 business days.

Enforcement Procedure
If you have submitted a request for accessible information or a complaint and are not satisfied with the response, or if you do not receive a reply within the indicated timeframe, you may file a formal complaint.

Complaints can be submitted through the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation of Spain, or by any other means recognized by Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.